Frequently Asked Questions

Een vrouw, oprichter Karlijn, glimlacht terwijl ze een houten blok vasthoud boven witte katoenen stof met rode patronen erop.

Questions about Rozablue?

Here you'll find answers to all your questions about our handmade block prints, shipping, delivery, becoming a Rozablue partner, and more. We're happy to help!

General questions

Rozablue was founded in 2018. We started with the dream of bringing the beautiful Indian block print tradition to Dutch homes. That dream is now a reality every day, in many homes around the world!

Our beautiful items are lovingly designed by Indu, owner of the Inka factory in India, and Karlijn, owner of Rozablue. They are then lovingly handcrafted by skilled craftspeople at the Inka Homecrafts factory in Delhi, India.

We believe it's important that the people behind our products feel good and are happy with the work they do and the pay they receive. That's why we regularly visit the factory to ensure the working environment is safe and pleasant for the craftspeople.

Yes! Our gift cards are valid for one year from the date of purchase. You can't exchange them for cash, but any remaining value will be retained for your next order.

We respond to all inquiries via the contact form within 3 business days. We're usually much faster – we love personal contact with our customers!

Shipping & Delivery

We ship within 2-3 business days of your payment. You'll automatically receive a tracking link from the delivery service (PostNL, DPD, or UPS) so you know exactly where your package is.

Absolutely! We ship to the US, Canada, Australia, and many other countries. Please note: outside the EU, you may be charged additional import duties and VAT .

Absolutely! Make sure you enter your preferred delivery address at checkout. We'll wrap it beautifully, include a nice card, and send it on its way.

The delivery person will try again or take your package to a collection point. You'll automatically receive a notification about how and where to collect it via the tracking link.

Yes, that's possible in Bussum , but by appointment only. Select this option when checking out, and we'll contact you. There are no shipping costs.

This means you'll have to wait a little longer because the product is still being made! Since everything is handmade, we know which products will be released well in advance. That's why you can also pre-order at Rozablue!

Returns

Yes, of course! You can return it within 14 days, as long as it hasn't been used, is undamaged, and is in its original packaging.

Email Rozablue that you are returning something to hello@rozabluehome.com
Let us know why you're returning it and whether you'd like to exchange it. Please also include your bank account number.
Then send the product to: Rozablue, Meentweg 73, 1406 KE Bussum

Return costs are at your own expense

Within 14 days of receiving your return in good order. Don't forget to include your bank account number on the form!

Yes! Return your item and place a new order through our website.

Blockprint & care

That's the magic of craftsmanship! Each block print is unique because our craftspeople print with wooden stamps. Small color variations and slight irregularities are normal: that's what makes your product special. We call it: the beauty of imperfection.

This can happen due to screen settings. We photograph as naturally as possible, but handmade colors can vary slightly from how they appear on screen. The beauty lies in these natural variations!

Wash at a maximum of 30°C with similar colors, do not dry in direct sunlight, and iron on a low heat. Always follow the care label: this way you'll enjoy your Rozablue products for years to come.

Yes, you can dry them at a low temperature. Avoid high heat to prevent shrinkage. It's best to let cotton dry naturally. Don't hang them in direct sunlight, as this can cause colors to fade.

Treat stains immediately with cold water and a mild detergent. Let it sit for a while and then wash normally at 30°C. Do not use bleach and do not rub too vigorously, as this will damage the natural colors.

Custom made

We make custom tablecloths in unusual sizes, such as 5 meters long for a large dining table. We're happy to discuss other customizations by email.

Custom tablecloths take at least 6-8 weeks to produce. Our block printers in India create your unique piece with extra care. True quality takes time.

We determine prices on a per-request basis, depending on the size and complexity. Tell us your requirements via the contact form , and we'll create a customized quote.

Wholesale

Complete our reseller form here . We'll review your application, and if approved, you'll receive an invitation to create your B2B account. You can then order directly at wholesale prices.

For the first order a minimum of €150 applies.

Yes, that's possible. We'd love to hear more! Send Karlijn an email with your wishes via our contact form .

Great! Contact Karlijn using the contact form .

Is your answer not there?

Leave a message here, we're happy to help! You can expect a response within 3 business days.